The J. M. Smucker Company always welcomes consumer feedback and appreciates your interest in sharing your thoughts with us. However, it is our Company policy not to accept or consider unsolicited ideas from outside the Company, including ideas for new or improved products or packaging, technologies, product names, or promotion or marketing strategies. Our research and technical staff continuously work to improve our products and methods and develop new products. The development process for new items may continue for several years before being introduced to our customers.
Should you submit an idea to our Company, despite our policy, we will treat the information as non-confidential and non-proprietary and our Company will be free to use the information for any purpose and will not be obligated to return or acknowledge receipt of your submitted information.
A special notes for parents
We respect the privacy of all of our online users, especially children. We do not collect personally identifiable information from our children under 13. Our policy adheres to the Childrens Advertising Review Unit (CARU) privacy guidelines and the Children's Online Privacy Protection Act (COPPA).
We encourage parents to monitor, supervise and join their children in online activities.
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